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Defense Base Act Insurance Company Report Card

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
― Maya Angelou

How Did Your Employer and your Employer’s Insurance Company Do?

In 2010, the US Department of Labor, in an effort to expedite the reporting of injuries and deaths and payment of Defense Base Act benefits to military contractors and their families, began publishing a “Report Card” for the major Defense Base Act insurance companies.  Employers and their insurers are responsible for reporting work related injuries and deaths and for payment of DBA benefits.

According to the “Report Card” for the first quarter of 2016, ACE, AIG, AWAC, CNA, STAR INDEMNITY and ZURICH reported injuries and deaths to the Department of Labor District Offices within 30 days, 86% (Zurich) to 100% (ACE) of the time.  These figures are calculated on reporting within 30 days of the date of the injury or death, or the date of the employer’s knowledge of the injury and the onset of disability, whichever is later.

According to the DOL, first payments were issued within 30 days of disabling injury or death between 58% (AIG) and 93% (STAR INDEMNITY) of the time in the same reporting period.

The full report from 2009 through 2016 is found below and can also be found on the Department of Labor’s website.

How many days did it take your employer and its Defense Base Act insurer to report the claim to the United States Department of Labor?  How did they make you feel?  I want to know.

The Report Card

FY2016 1st Quarter Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE100%100%100%
AIG93%95%96%
AWAC93%95%95%
CNA92%92%96%
STARR INDEMNITY96%97%98%
ZURICH86%86%86%

FY2016 1st Quarter Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE88%88%88%
AIG58%78%81%
AWAC66%81%89%
CNA87%87%87%
STARR INDEMNITY93%98%98%
ZURICH71%71%71%

FY2015 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE96%98%100%
AIG89%94%96%
AWAC93%97%99%
CNA86%92%93%
STARR INDEMNITY93%96%96%
ZURICH93%95%95%

FY2015 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE59%74%77%
AIG58%75%83%
AWAC61%79%87%
CNA73%82%86%
STARR INDEMNITY94%97%99%
ZURICH79%88%91%

FY2014 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE90%94%95%
AIG88%92%93%
AWAC92%95%96%
CNA87%92%93%
STARR INDEMNITY93%99%99%
ZURICH86%91%93%

FY2014 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE53%81%90%
AIG53%72%79%
AWAC64%83%90%
CNA71%83%88%
ZURICH72%84%88%

FY2013 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE84%91%94%
AIG84%91%93%
AWAC90%96%99%
CNA87%92%94%
ZURICH78%86%90%

FY2013 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of Cases1st Payment in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE64%80%86%
AIG57%74%82%
AWAC68%80%89%
CNA75%83%88%
ZURICH68%81%86%

FY2012 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE85%90%93%
AIG83%90%94%
AWAC94%96%98%
CNA85%90%93%
ZURICH83%90%92%

FY2012 Final Performance Results

Timeliness of DBA Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE60%72%79%
AWAC57%76%85%
AIG57%77%83%
CNA72%83%88%
ZURICH61%74%82%

FY2011 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE76%84%88%
AIG84%90%92%
AWAC86%90%92%
CNA81%87%90%
ZURICH62%70%74%

FY2011 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of Cases1st Payment in 90 days or less

ACE63%79%86%
AIG54%69%76%
CNA63%78%84%
ZURICH44%65%75%

FY2010 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE69%84%88%
AIG85%91%94%
CNA69%78%83%
ZURICH51%55%59%

FY2010 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE63%79%83%
AIG50%67%75%
CNA63%73%80%
ZURICH43%63%75%

FY2009 Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE73%82%85%
AIG53%75%81%
CNA48%64%70%
ZURICH87%95%99%

FY2009 Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE57%74%81%
AIG36%59%70%
CNA49%64%72%
ZURICH58%83%88%

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