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Defense Base Act Insurance Company Report Card

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
― Maya Angelou

How Did Your Employer and your Employer’s Insurance Company Do?

In 2010, the US Department of Labor, in an effort to expedite the reporting of injuries and deaths and payment of Defense Base Act benefits to military contractors and their families, began publishing a “Report Card” for the major Defense Base Act insurance companies.  Employers and their insurers are responsible for reporting work related injuries and deaths and for payment of DBA benefits.

According to the “Report Card” for the first quarter of 2016, ACE, AIG, AWAC, CNA, STAR INDEMNITY and ZURICH reported injuries and deaths to the Department of Labor District Offices within 30 days, 86% (Zurich) to 100% (ACE) of the time.  These figures are calculated on reporting within 30 days of the date of the injury or death, or the date of the employer’s knowledge of the injury and the onset of disability, whichever is later.

According to the DOL, first payments were issued within 30 days of disabling injury or death between 58% (AIG) and 93% (STAR INDEMNITY) of the time in the same reporting period.

The full report from 2009 through 2016 is found below and can also be found on the Department of Labor’s website.

How many days did it take your employer and its Defense Base Act insurer to report the claim to the United States Department of Labor?  How did they make you feel?  I want to know.

The Report Card

FY2016 1st Quarter Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE 100% 100% 100%
AIG 93% 95% 96%
AWAC 93% 95% 95%
CNA 92% 92% 96%
STARR INDEMNITY 96% 97% 98%
ZURICH 86% 86% 86%

FY2016 1st Quarter Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE 88% 88% 88%
AIG 58% 78% 81%
AWAC 66% 81% 89%
CNA 87% 87% 87%
STARR INDEMNITY 93% 98% 98%
ZURICH 71% 71% 71%

FY2015 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE 96% 98% 100%
AIG 89% 94% 96%
AWAC 93% 97% 99%
CNA 86% 92% 93%
STARR INDEMNITY 93% 96% 96%
ZURICH 93% 95% 95%

FY2015 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE 59% 74% 77%
AIG 58% 75% 83%
AWAC 61% 79% 87%
CNA 73% 82% 86%
STARR INDEMNITY 94% 97% 99%
ZURICH 79% 88% 91%

FY2014 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE 90% 94% 95%
AIG 88% 92% 93%
AWAC 92% 95% 96%
CNA 87% 92% 93%
STARR INDEMNITY 93% 99% 99%
ZURICH 86% 91% 93%

FY2014 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE 53% 81% 90%
AIG 53% 72% 79%
AWAC 64% 83% 90%
CNA 71% 83% 88%
ZURICH 72% 84% 88%

FY2013 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE 84% 91% 94%
AIG 84% 91% 93%
AWAC 90% 96% 99%
CNA 87% 92% 94%
ZURICH 78% 86% 90%

FY2013 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of Cases1st Payment in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE 64% 80% 86%
AIG 57% 74% 82%
AWAC 68% 80% 89%
CNA 75% 83% 88%
ZURICH 68% 81% 86%

FY2012 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE 85% 90% 93%
AIG 83% 90% 94%
AWAC 94% 96% 98%
CNA 85% 90% 93%
ZURICH 83% 90% 92%

FY2012 Final Performance Results

Timeliness of DBA Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE 60% 72% 79%
AWAC 57% 76% 85%
AIG 57% 77% 83%
CNA 72% 83% 88%
ZURICH 61% 74% 82%

FY2011 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE 76% 84% 88%
AIG 84% 90% 92%
AWAC 86% 90% 92%
CNA 81% 87% 90%
ZURICH 62% 70% 74%

FY2011 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of Cases1st Payment in 90 days or less

ACE 63% 79% 86%
AIG 54% 69% 76%
CNA 63% 78% 84%
ZURICH 44% 65% 75%

FY2010 Final Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE 69% 84% 88%
AIG 85% 91% 94%
CNA 69% 78% 83%
ZURICH 51% 55% 59%

FY2010 Final Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE 63% 79% 83%
AIG 50% 67% 75%
CNA 63% 73% 80%
ZURICH 43% 63% 75%

FY2009 Performance Results

Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE 73% 82% 85%
AIG 53% 75% 81%
CNA 48% 64% 70%
ZURICH 87% 95% 99%

FY2009 Performance Results

Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE 57% 74% 81%
AIG 36% 59% 70%
CNA 49% 64% 72%
ZURICH 58% 83% 88%
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