Defense Base Act Insurance Company Report Card
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
― Maya Angelou
How Did Your Employer and your Employer’s Insurance Company Do?
In 2010, the US Department of Labor, in an effort to expedite the reporting of injuries and deaths and payment of Defense Base Act benefits to military contractors and their families, began publishing a “Report Card” for the major Defense Base Act insurance companies. Employers and their insurers are responsible for reporting work related injuries and deaths and for payment of DBA benefits.
According to the “Report Card” for the first quarter of 2016, ACE, AIG, AWAC, CNA, STAR INDEMNITY and ZURICH reported injuries and deaths to the Department of Labor District Offices within 30 days, 86% (Zurich) to 100% (ACE) of the time. These figures are calculated on reporting within 30 days of the date of the injury or death, or the date of the employer’s knowledge of the injury and the onset of disability, whichever is later.
According to the DOL, first payments were issued within 30 days of disabling injury or death between 58% (AIG) and 93% (STAR INDEMNITY) of the time in the same reporting period.
The full report from 2009 through 2016 is found below and can also be found on the Department of Labor’s website.
How many days did it take your employer and its Defense Base Act insurer to report the claim to the United States Department of Labor? How did they make you feel? I want to know.
The Report Card
FY2016 1st Quarter Performance Results Timeliness of DBA First Reports of Injury |
Carrier | % of Cases Reported in 30 days or less | % of Cases Reported in 60 days or less | % of Cases Reported in 90 days or less |
| ACE | 100% | 100% | 100% |
| AIG | 93% | 95% | 96% |
| AWAC | 93% | 95% | 95% |
| CNA | 92% | 92% | 96% |
| STARR INDEMNITY | 96% | 97% | 98% |
| ZURICH | 86% | 86% | 86% |
FY2016 1st Quarter Performance Results Timeliness of DBA First Payments |
Carrier | % of First Payments Issued in 30 days or less | % of First Payments Issued in 60 days or less | % of First Payments Issued in 90 days or less |
| ACE | 88% | 88% | 88% |
| AIG | 58% | 78% | 81% |
| AWAC | 66% | 81% | 89% |
| CNA | 87% | 87% | 87% |
| STARR INDEMNITY | 93% | 98% | 98% |
| ZURICH | 71% | 71% | 71% |
FY2015 Final Performance Results Timeliness of DBA First Reports of Injury |
Carrier | % of Cases Reported in 30 days or less | % of Cases Reported in 60 days or less | % of Cases Reported in 90 days or less |
| ACE | 96% | 98% | 100% |
| AIG | 89% | 94% | 96% |
| AWAC | 93% | 97% | 99% |
| CNA | 86% | 92% | 93% |
| STARR INDEMNITY | 93% | 96% | 96% |
| ZURICH | 93% | 95% | 95% |
FY2015 Final Performance Results Timeliness of DBA First Payments |
Carrier | % of First Payments Issued in 30 days or less | % of First Payments Issued in 60 days or less | % of First Payments Issued in 90 days or less |
| ACE | 59% | 74% | 77% |
| AIG | 58% | 75% | 83% |
| AWAC | 61% | 79% | 87% |
| CNA | 73% | 82% | 86% |
| STARR INDEMNITY | 94% | 97% | 99% |
| ZURICH | 79% | 88% | 91% |
FY2014 Final Performance Results Timeliness of DBA First Reports of Injury |
Carrier | % of Cases Reported in 30 days or less | % of Cases Reported in 60 days or less | % of Cases Reported in 90 days or less |
| ACE | 90% | 94% | 95% |
| AIG | 88% | 92% | 93% |
| AWAC | 92% | 95% | 96% |
| CNA | 87% | 92% | 93% |
| STARR INDEMNITY | 93% | 99% | 99% |
| ZURICH | 86% | 91% | 93% |
FY2014 Final Performance Results Timeliness of DBA First Payments |
Carrier | % of First Payments Issued in 30 days or less | % of First Payments Issued in 60 days or less | % of First Payments Issued in 90 days or lesss |
| ACE | 53% | 81% | 90% |
| AIG | 53% | 72% | 79% |
| AWAC | 64% | 83% | 90% |
| CNA | 71% | 83% | 88% |
| ZURICH | 72% | 84% | 88% |
FY2013 Final Performance Results Timeliness of DBA First Reports of Injury |
Carrier | % of Cases Reported in 30 days or less | % of Cases Reported in 60 days or less | % of Cases Reported in 90 days or less |
| ACE | 84% | 91% | 94% |
| AIG | 84% | 91% | 93% |
| AWAC | 90% | 96% | 99% |
| CNA | 87% | 92% | 94% |
| ZURICH | 78% | 86% | 90% |
FY2013 Final Performance Results Timeliness of DBA First Payments |
Carrier | % of Cases1st Payment in 30 days or less | % of First Payments Issued in 60 days or less | % of First Payments Issued in 90 days or lesss |
| ACE | 64% | 80% | 86% |
| AIG | 57% | 74% | 82% |
| AWAC | 68% | 80% | 89% |
| CNA | 75% | 83% | 88% |
| ZURICH | 68% | 81% | 86% |
FY2012 Final Performance Results Timeliness of DBA First Reports of Injury |
Carrier | % of Cases Reported in 30 days or less | % of Cases Reported in 60 days or less | % of Cases Reported in 90 days or less |
| ACE | 85% | 90% | 93% |
| AIG | 83% | 90% | 94% |
| AWAC | 94% | 96% | 98% |
| CNA | 85% | 90% | 93% |
| ZURICH | 83% | 90% | 92% |
FY2012 Final Performance Results Timeliness of DBA Payments |
Carrier | % of First Payments Issued in 30 days or less | % of First Payments Issued in 60 days or less | % of First Payments Issued in 90 days or lesss |
| ACE | 60% | 72% | 79% |
| AWAC | 57% | 76% | 85% |
| AIG | 57% | 77% | 83% |
| CNA | 72% | 83% | 88% |
| ZURICH | 61% | 74% | 82% |
FY2011 Final Performance Results Timeliness of DBA First Reports of Injury |
Carrier | % of Cases Reported in 30 days or less | % of Cases Reported in 60 days or less | % of Cases Reported in 90 days or less |
| ACE | 76% | 84% | 88% |
| AIG | 84% | 90% | 92% |
| AWAC | 86% | 90% | 92% |
| CNA | 81% | 87% | 90% |
| ZURICH | 62% | 70% | 74% |
FY2011 Final Performance Results Timeliness of DBA First Payments |
Carrier | % of First Payments Issued in 30 days or less | % of First Payments Issued in 60 days or less | % of Cases1st Payment in 90 days or less |
| ACE | 63% | 79% | 86% |
| AIG | 54% | 69% | 76% |
| CNA | 63% | 78% | 84% |
| ZURICH | 44% | 65% | 75% |
FY2010 Final Performance Results Timeliness of DBA First Reports of Injury |
Carrier | % of Cases Reported in 30 days or less | % of Cases Reported in 60 days or less | % of Cases Reported in 90 days or less |
| ACE | 69% | 84% | 88% |
| AIG | 85% | 91% | 94% |
| CNA | 69% | 78% | 83% |
| ZURICH | 51% | 55% | 59% |
FY2010 Final Performance Results Timeliness of DBA First Payments |
Carrier | % of First Payments Issued in 30 days or less | % of First Payments Issued in 60 days or less | % of First Payments Issued in 90 days or lesss |
| ACE | 63% | 79% | 83% |
| AIG | 50% | 67% | 75% |
| CNA | 63% | 73% | 80% |
| ZURICH | 43% | 63% | 75% |
FY2009 Performance Results Timeliness of DBA First Reports of Injury | |||
Carrier | % of Cases Reported in 30 days or less | % of Cases Reported in 60 days or less | % of Cases Reported in 90 days or less |
| ACE | 73% | 82% | 85% |
| AIG | 53% | 75% | 81% |
| CNA | 48% | 64% | 70% |
| ZURICH | 87% | 95% | 99% |
FY2009 Performance Results Timeliness of DBA First Payments | |||
Carrier | % of First Payments Issued in 30 days or less | % of First Payments Issued in 60 days or less | % of First Payments Issued in 90 days or lesss |
| ACE | 57% | 74% | 81% |
| AIG | 36% | 59% | 70% |
| CNA | 49% | 64% | 72% |
| ZURICH | 58% | 83% | 88% |
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